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Long COVID referral pathways

For patients with signs and symptoms that develop during or after an infection consistent with COVID-19 (whether this is confirmed on test or not), continue for more than 12 weeks and are not explained by alternative diagnosis. Some patients may be accepted as early as 4 weeks and this can be based on discretion of assessing clinician.

Your COVID recovery APP - SELF REFER

For self-help if symptoms are mild or whilst test results are being processed.

The app provides general information on all aspects of recovering from COVID-19 including physical, emotional and psychological wellbeing, advice on recovery and information for families and carers.

Coronavirus » Post-COVID Syndrome (Long COVID) (

Nuffield COVID-19 Rehab Programme – (Available at Grosvenor Nuffield CH4 7QP) – SELF REFER

Free programme focused around a blend of physical and emotional support to anyone recovering from long-term effects of COVID. This is a 12 week pregame + program includes 1-2-1 calls with rehabilitation specialist, exercise sessions + emotional wellbeing focus 

The programme would be suitable for any patients who are recovering from COVID-19 and are experiencing any of the following: fatigue, muscle pain + weakness, shortness of breath, anxiety and low mood, memory loss, sleep problems or generally not being able to do normal activities pre-COVID

COVID-19 Rehabilitation Programme | Nuffield Health

**Patients need to be able to walk a minimum of 20 metres + climb a flight of stairs unaided. Patients with uncontrolled high blood pressure, unstable angina, COPD or asthma would not be appropriate for this service.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Supporting your recovery after COVID - 19 

It is important to highlight that the ‘normal’ expected recovery pattern which is perhaps longer than some might expect:

What is the normal recovery pattern?

For most people who have had the COVID infection and are severe enough to need hospital care, we would expect from experience with other similar bacterial and viral infections that in around;

  • 4 weeks most of the chest pains, and phlegm (sputum) should have reduced.
  • 6 weeks cough and feeling breathless should have greatly reduced.
  • 3 months most symptoms should have settled but tiredness may still be present.
  • 6 months symptoms should have all settled.

Those who were admitted into intensive care will often find that recovery takes longer than this, possibly up to a year.

For more information please visit the website

NHS Test and Trace scam
NHS Test and Trace Service is aimed at identifying and advising people who have had close contact with someone who has tested positive for COVID-19. Close contact is defined as:

  • Having face-to-face contact with someone (less than 1 metre away)
  • Spending more than 15 minutes within 2 metres of someone
  • Travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane.

We want you to recognise the difference between a genuine and fraudulent NHS Test and Trace conversation. There are reports that scammers are trying to impersonate contact tracers in an attempt to obtain personal information. NHS Test and Trace contact tracers will always:

  • Call from 0300 013 5000
  • Send text messages from "NHS"
  • Ask people to sign into the NHS test and trace contact-tracing website
  • Ask for your full name and date of birth to confirm identity, and postcode to offer support while self-isolating
  • Ask about any coronavirus symptoms
  • Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to symptoms starting
  • Ask if anyone you have been in contact with is under 18 or lives outside England

    They will never:

  • Ask for bank details or payments
  • Ask for details of any other accounts, such as social media
  • Set up a password or PIN number over the phone
  • Call from a premium rate number such as those starting 09 or 087

Click here for more information about NHS Test and Trace

Cheshire West & Chester Council - Support 

A dedicated response for people living in west Cheshire has been launched to support those vulnerable groups at higher risk from serious complications as a result of coronavirus (COVID-19) infection.

A helpline has been created to provide advice and support, and where necessary make arrangements for food, medicines and social contact.

0300 123 7031

  • Monday to Friday: 8am until 7pm
  • Saturday: 8am until 6pm

You can also email:

Deafness Support Network (DSN)

The Deafness Support Network is providing a relay service to people who cannot use the telephone. Contact: 07786 200547 (text only) or email:

Repeat Prescriptions
There is no concern regarding medicines supplies and your practice will continue to issue prescriptions for routine medications as usual. Please order your medicines using online services or Apps wherever possible (e.g. Patient Online Access or NHS App). Please order your repeat when you have a 7 to 10 day supply of medicines left.
Practices will routinely send prescriptions electronically to pharmacies to dispense, so you or your representative can collect the dispensed items from the pharmacy in most cases. Many practices are also moving some patients on to repeat dispensing for a period of several months, which will mean instead of you having to request a repeat prescription from your GP practice each month it will be available in the pharmacy for you on a monthly basis.
Pharmacies are working hard with the NHS and volunteers to support patients who need their medicines to be delivered to their homes. Please speak with your pharmacist if you have difficulty arranging for your dispensed items to be collected by a family member, friend or neighbour and you haven’t previously needed a pharmacy delivery service.


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